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Terms & conditions

Terms of Service

Effective Date: April 2024

1. Introduction and Scope

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User") and Excel Coin Market ("Firm," "We," "Us"). By creating an account, you acknowledge that you have read, understood, and agreed to these Terms, including our separate Fee Schedule and Risk Disclosure.

2. Account Registration and KYC/AML

To comply with SEC and international AML (Anti-Money Laundering) regulations, users must provide accurate, current, and complete information during the "Know Your Customer" (KYC) process.

  • Verification: We reserve the right to restrict account access or freeze funds if verification documents are suspected of being fraudulent or incomplete.

  • Prohibited Jurisdictions: We do not offer services to residents of countries currently under OFAC sanctions.

3. Trading and Investment Risks

  • Volatility: Digital assets and equities are subject to extreme market volatility. You acknowledge that you may lose your entire principal investment.

  • No Fiduciary Duty: Unless explicitly stated in a premium managed-account contract, our relationship does not constitute a fiduciary duty beyond the execution of your directed trades.

  • Technical Failures: Excel Coin Market is not responsible for losses caused by third-party exchange outages, blockchain forks, or internet disruptions.

4. Asset Recovery Engagement

Users seeking recovery of lost assets must sign a Limited Power of Attorney (LPoA) to allow our forensic team to act on their behalf with exchanges and law enforcement.

  • Evidence Submission: The User must provide all requested transaction hashes (TXIDs) and historical data.

  • Third-Party Fees: Any legal fees or exchange "un-staking" fees incurred during recovery are the responsibility of the User.

5. Intellectual Property

The Excel Coin Market name, logos, proprietary trading algorithms, and "Excel" dashboard UI are the exclusive property of the Firm. Any unauthorized scraping or reproduction is strictly prohibited.

6. Termination of Service

We reserve the right to terminate any account at our sole discretion, without prior notice, for reasons including but not limited to: suspicious activity, market manipulation, or breach of these Terms.

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